Terms of Service
The rules of the road for using Vera.
Last updated: 12 April 2026
1. Acceptance of Terms
By accessing or using Vera ("the Service"), operated by Veleria ("we", "us"), you agree to be bound by these Terms. If you do not agree, do not use the Service.
2. Description of Service
Vera is an AI-powered life management application that provides task management, habit tracking, health logging, financial tracking, meal planning, journaling, calendar management, and other features through AI character conversations. The Service is provided as a Progressive Web App (PWA).
3. Accounts
You must create an account to use Vera. You are responsible for maintaining the security of your account credentials. You must be at least 16 years old to use the Service. You must provide accurate information when creating your account.
4. Subscription Plans
Vera offers Free, Plus ($19.99/month), Pro ($49.99/month), Ultra ($99.99/month), and Professional ($199.99/month) plans. Paid plans include a 7-day free trial. Annual billing is available at discounted rates. You may cancel at any time. Refunds are handled on a case-by-case basis.
5. AI Disclaimer
Vera's AI characters provide general information and suggestions only. They are not substitutes for professional medical, financial, legal, or therapeutic advice. AI responses may be inaccurate. You are solely responsible for decisions made based on AI suggestions. Always consult qualified professionals for important decisions.
6. Acceptable Use
You agree not to use Vera to upload illegal content, attempt to hack or reverse-engineer the Service, impersonate others, or abuse AI characters in ways that violate community standards. We reserve the right to suspend accounts that violate these terms.
7. Data Ownership
You retain ownership of all data you enter into Vera. We do not claim ownership of your tasks, journal entries, health logs, or any other personal content. You can export all your data at any time.
8. Shared Spaces
When using Shared Spaces, you consent to sharing certain data with other space members. You are responsible for what you share. Space administrators can manage members and permissions.
9. Service Availability
We strive for high availability but do not guarantee uninterrupted service. We may modify, suspend, or discontinue features with reasonable notice. Scheduled maintenance will be communicated in advance where possible.
10. Limitation of Liability
To the maximum extent permitted by Australian law, Veleria is not liable for any indirect, incidental, or consequential damages arising from your use of the Service. Our total liability is limited to the amount you paid in the 12 months preceding the claim.
11. Governing Law
These Terms are governed by the laws of Victoria, Australia. Any disputes will be resolved in the courts of Victoria.
12. Contact
Questions about these Terms? Contact us at contact@veleria.com.au.