Separated at the database
Access to your rows is restricted by the database itself rather than only by the app in front of it. One account cannot read another's data even if the application were tricked into asking for it.
SecurityYou’re tellingit a lot.
So here’s exactly how it’s held, including what’s missing.
Where your data goes
Three stops, and that's it.
From your phone, to Vera's servers, to the model that writes the reply. Here's what protects it at each step.
Stop 1Your iPhone
Where you type or talk
Encrypted in transit
Stop 2Vera's servers
Encrypted at restLocked per account
Only what's needed to answer
Stop 3The AI model
Returns a replyNever trained on it
The detail, including where providers are located, is in the privacy policy.
What's in place
How it's actually held.
Specific rather than reassuring, because reassuring is what everybody writes.
Encrypted, both ways
Every connection between your phone and the servers uses current TLS. What is stored is encrypted at rest, including the files you keep in the vault.
Never sold, never trained on
Not to advertisers, not to data brokers, not to anybody. What you write is not used to train any model, and there is no advertising anywhere in Vera because there are no ads.
Your card never reaches us
Subscriptions are taken by the App Store. Your card details are handled entirely by Apple and never touch anything we run, so there is nothing on our side to lose.
Very few hands
One person operates Vera. Administrative access exists because somebody has to be able to restore a backup, and it is used sparingly. Nobody is reading your entries out of interest.
Australian rules
Built and run in Melbourne, and handled under the Privacy Act 1988 and the Australian Privacy Principles. If something goes wrong there are rules about telling you, and they are followed.
What's not in place
And what this doesn't have.
Anybody reading a security page closely can work most of this out. Better to say it than to be caught implying otherwise.
No SOC 2 or ISO certification
Those are audits that cost more than this operation makes. If your workplace requires one before you can install something, Vera will not pass that check.
No third party penetration test yet
The app has not been formally tested by an outside security firm. That is on the list, and until it happens it would be dishonest to imply otherwise.
No security team
There is one person. That means decisions are quick and there is nobody to pass a report to, which cuts both ways.
No end to end encryption
Your data is encrypted in transit and at rest, but not in a way that makes it unreadable to us. It cannot be: the assistant has to read your week in order to answer questions about it.
The commitments
Five that won’t change.
Each of these is also written into the privacy policy, which is the version that binds.
- Your information is never sold, rented or traded.
- What you write is never used to train a model.
- There is no advertising in Vera, and no ad network anywhere near it.
- Ask for a copy of everything held about you and you will be sent it.
- Ask for it all to be deleted and it is deleted, not archived.
Found something?
Tell me before you tell the internet.
If you find a vulnerability, email contact@veleria.com.au with enough detail to reproduce it. You will get a reply, usually within a day or two, and you will be told what is being done about it.
Report something in good faith and no legal action will be taken against you for finding it. Do not access, change or delete anybody else’s data while you are looking, and give a reasonable window to fix it before publishing.
There is no bug bounty. There is no budget for one. What there is, is credit if you want it and a fix that actually gets shipped, usually the same week.
Anything else you want to know?
Ask a specific question and you will get a specific answer, including where the answer is not flattering.
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