ContactGet intouch with us.
No support desk, no ticket numbers. Every message is read by us, personally.
Where
Melbourne, Australia
Designed, built and run here.
Send a message
What happens next.
Or email contact@veleria.com.au if you’d rather. It lands in the same place.
- 1You send itThrough the form, or straight from your own email.
- 2We read itUsually within a day or two. Every message, personally.
- 3You hear backFrom us directly, not a bot or a ticket.
The one people ask most
Cancelling a subscription.
Subscriptions go through Apple, so it's done from your iPhone's App Store. You keep the free plan afterwards.
- 1Open the App Store
- 2Tap your profile picture
- 3Tap Subscriptions
- 4Choose Vera
- 5Tap Cancel
Your access carries on until the end of the period you’ve already paid for.
Before you write
The ones that come up most.
A look here might save you a day of waiting.
On your iPhone, open the App Store, tap your profile picture, tap Subscriptions, choose Vera, then Cancel. Your access carries on until the end of the period you have already paid for, and you keep the free plan after that.
In the app, open Settings and tap Delete account. It is a deletion rather than an archive, so it does not come back. If you cannot get into the app, email from the address you signed up with and it gets done.
Yes. The free plan includes five minutes a month of a character speaking, which is there so you can hear what it is like before deciding anything. Pro raises it considerably.
Try a password reset from the sign in screen first. If that does not sort it, email from the address you registered with and say what happens when you try.
It is not out yet and there is no date. Vera is on iPhone for now, from the App Store.
Usually a day or two. Every message is read by us personally, so it is not instant, but it does get read.
More on how it works, or on who built it.
Haven’t tried it yet?
Free to download. Have a look, then tell us what’s wrong with it.
Download on theApp StoreGet Vera free
On the App Store