ContactIt comesstraight to me.
There is no support desk and no ticket number. One person builds Vera and the same person reads the email, which is slower than a call centre and considerably more useful.
Where
Designed, built and run here.
Melbourne, Australia
Send a message
Or just email contact@getvera.au if you would rather.
Before you write
The ones that come up most.
A look here might save you a day of waiting.
On your iPhone, open the App Store, tap your profile picture, tap Subscriptions, choose Vera, then Cancel. Your access carries on until the end of the period you have already paid for, and you keep the free plan after that.
Send an email from the address you signed up with, asking for it to be deleted, and it gets done. It is a deletion rather than an archive, so it does not come back.
Yes. The free plan includes five minutes a month of a character speaking, which is there so you can hear what it is like before deciding anything. Pro raises it considerably.
Try a password reset from the sign in screen first. If that does not sort it, email from the address you registered with and say what happens when you try.
It is not out yet and there is no date. Vera is on iPhone for now, from the App Store.
Usually a day or two. One person reads all of it around building the thing, so it is not instant, but it does get read.
More on how it works, or on who built it.
Have not tried it yet?
Free to download. Have a look, then tell me what is wrong with it.
Get Vera free
On the App Store